Archive for the Etiquette and Policies Category

Booking, Reschedule and Cancellation Policy

When you make your appointment, there is a specific time set aside for your care. This means we may be turning away other clients as we honour your preferred appointment time. It is important for you to honour and commit to your appointment time, however, in the event you require to cancel or reschedule an appointment please refer to conditions below. Please read carefully, and by requesting any appointment, series package or program, you have agreed to Fempower Health and Healing terms and conditions.

 

CONFIRMATION OF YOUR APPOINTMENT

Appointments are only confirmed once payment is received.

RESCHEDULING OR CANCELLING YOUR APPOINTMENT

Less than 48 hours prior to your appointment

  • Rescheduling is not available
  • Cancellation – No refund is given

*PLEASE NOTE

48 hours notice is Business hours (Monday – Friday) Eg: if you have a 10am appointment on Monday you must notify me by 10am the Thursday prior. Failure to notify me within 48 business hours will result in applying my no refund policy.

Cancellations on Series Packages and Programs

*Please note, no refund is given on any of series of packages and programs or any unused sessions in any package and program. They are designed personally for you as a series of sessions for optimum results. 

 

 

Fempower policy has been designed in accordance with deep honouring and commitment to your self-healing and to maximize support in those times where you may feel vulnerable or uncomfortable in your transition before you integrate the changes you are seeking; as well as honouring my time and the sacred work I have been entrusted to do. Often healing takes place outside of the familiar or one’s comfort zone, so I have taken the steps to ensure support for you on all levels in order to deepen your healing journey accordingly.

I have witnessed that some people at times find it easier or prioritise to invest in other areas than themselves; find it easier to give to others than to receive; or limit themselves to what they can achieve by their beliefs, perceptions or choices. I am committed to support your healing journey before you enter the healing room.

Many of my clients have shared with me that the process of healing for them started when they chose to book an appointment, or perhaps when they felt sensations or emotions in their body as they read my flyer or website information. I am dedicated in giving you every opportunity for you to choose and maximize your self healing through the sacred work I offer, and have adopted my policies and practices accordingly with my dedication to my work and your healing.

 

 

Appointment Guidelines – Prepare | After

PREPARE FOR YOUR APPOINTMENT

  • You are required to complete your medical questionnaire online prior to your appointment.
  • Please arrive 15 minutes prior to your appointment time to ensure you are prepared for your Bodywork appointment. If you are late, please understand your session time will be reduced accordingly.
  • Please NO coffee, caffeinated tea, alcohol or any drugs other than your prescribed medication – on the day, both prior and after your appointment.
  • Hydration is important for your health, so water is encouraged for 24 hours prior your session.

(Prescribed medication are fine, however please make sure you notify me before session to serve you best)

YOUR APPOINTMENT

  • Please turn off your mobile phone as a courtesy to other guests and to allow yourself to have uninterrupted time totally for YOU.
  • So that you experience your own beautiful skin and body in the most beneficial way in your Bodywork Ritual treatments, underwear may or may not be worn but draping using the pestemal or towel will be implemented when required during Bodywork Ritual.

AFTER YOUR APPOINTMENT

  • Have some time just for YOU. Plan a couple of hours to support your healing and maximise the benefits of your session.
  • Drink plenty of water for the next  2-3 days.
  • Be aware of any changes occurring as your body integrates the effects of your healing session.
  • If you have anything which you would like to discuss as a result of your Bodywork ritual, please book an appointment time to discuss it.

Behaviour and Communication Etiquette

COMMUNICATION ETIQUETTE

I do not answer calls outside of our business hours, so please leave your contact details and you will be contacted you as soon as we are able to. If you have anything you would like to discuss after your session, please contact via contact form to arrange an appointment.

I do run a Facebook page for notification of events and items of interest, but I don’t communicate with clients through messaging in Facebook.

I do not correspond with clients regarding appointments via text messaging other than for appointment reminders.

BEHAVIOUR ETIQUETTE FOR SACRED BODYWORK RITUALS

For those who are receiving Sacred Bodywork Healing and Mentoring Sessions, there are some sessions where you may be working on issues where you may experience a level of vulnerability.  My role must be clearly understood as a specialist practitioner where no relationship is formed other than a practitioner-client one.

My role as a healer means I am purely a facilitator in your Sacred Healing sessions and the importance for my clients to learn to receive more deeply and experience one’s own energy is crucial to one’s healing process.

Touch is to be one way only – and you as a client are to be in the capacity of receivership only with the sole purpose of your healing; with the utmost respect given to your boundaries.

My utmost integrity is the foundation upon which I work and I will without question abide within the codes of professional conduct and not violate the position of trust I have in relation to supporting your healing.

This provides the framework where you as a client can feel safe to be vulnerable and delve deeply into your own healing, knowing you are in trusted hands and are supported completely through the purity of my touch and intention; and with the highest integrity.

 

 

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“Your task is not to seek for Love; but merely to seek and find all the barriers within yourself that you have built against it.” ― Mevlana Rumi

Company Details

Fempower Health and Healing
ABN 51 542 325 974
PO Box 4488, Ashmore Plaza
Ashmore. Qld. 4214 Australia

8/5036 Emerald Island Drive
Emerald lakes, Carrara
Qld. 4211 Australia
“The cave you fear to enter holds the treasure you seek.” ― Joseph Campbell

TOP 25 AWARD

Fempower Health and Healing has been selected as one of the Most Popular Health and Fitness Services!

Awards received for 2017 and 2018

2017 - #4 Most Popular Health And Fitness Service in the Gold Coast Region

2018 - #6 Most Popular Health And Fitness Service in the Gold Coast Region

Testimonials

    WHAT WOMEN HAVE SAID AFTER THEIR APPOINTMENT

"Profound"

"Deeply moving"

"I have never had a practitioner I could trust more to be there for ME"

"Incredible"

"I never thought I could find someone I could trust to help heal my abuse issues. I have now with Faris Mouasher. "

"I wish I had come to see Faris Mouasher sooner"

"I feel younger!"

"For the first time 'I' am able to connect fully with ME"

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